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Support

Contact

As of 7 October 2026

Contents

  1. Email support
  2. Tickets in the portal
  3. Provider

Book a demo

Would you like to see CreatorOffice live in 30 minutes? Send us a short request and we will get back to you within 24 hours with suggested times.

Book a demo

Email support

Write to us at support@creatoroffice.de. We usually reply within one working day.

This applies to questions before you start as well as questions about your subscription, CreatorOffice invoices or data protection.

Tickets in the portal

If you are already a customer, the best way is to create a ticket in the portal under Help & support. There you also find step-by-step guides to the most important tasks and can see the status of your tickets at any time. Our replies arrive by email and in the portal.

Open Help & support in the portal

European standards

CreatorOffice is built for agencies and creators in Europe: database, files and nightly backups are stored in data centres in the EU. Data protection under the GDPR, a processing agreement under Art. 28 GDPR with every plan, EU standard contractual clauses for all providers outside the EU and invoices also as XRechnung. Support in German and English at support@creatoroffice.de. More under Security & privacy.

Provider

CreatorOffice, represented by HeereHaase Partners FZCO

All provider details are in the legal notice.

As of 7 October 2026

CreatorOffice

Back office for talent and creator management.

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